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IS EVERYTHING SOLD IN PAIRS (TWO PIECES) ?
Yes everything ordered for a car or truck are sold in pairs. Only motorcycle applications are sold in singles.
WHAT IS INCLUDED IN AN HID KIT?
2 HID bulbs and 2 HID ballasts.
WHAT IS INCLUDED IN AN LED KIT?
2 LED all in one units direct replacement for your factory halogen system
WHAT IS A HID FACTORY REPLACEMENT BULB ?
If you have a factory HID in your vehicle these bulbs are a OEM direct replacements of the lights. These will only work on your vehicle if you have the HID already they do not work to replace Halogen Bulbs some model vehicles have two options factory HID or factory Halogens Please make sure which one you have before ordering. The easiest way to tell is to pull out the bulb and see if it starts with a D such as D1s D2s D3S D4S D5S D8S or D1R D2R D3R D4R if so than you need the factory HID if not you will need an HID or LED Kit to replace your stock Halogen.
CAN I BUY HID REPLACEMENT BULBS ONLY OR DO I NEED A KIT?
If you are replacing/upgrading your stock halogens NO you will need to purchase either an HID kit he replacement bulbs are only for people who already have an HID kit and just need to replace the bulbs.
CAN I USE YOUR HID BALLAST TO REPLACE MY STOCK BALLAST?
No if you have factory HIDs on your vehicle these ballast are not going to work.
These ballasts are only for aftermarket HID kits.
DOES MY KIT COME WITH INSTALLATION INSTRUCTIONS?
No. There are installation diagrams in our footer Click Here
WHAT IS A RELAY?
A relay is used for certain vehicles with daytime running lights or to simply pull power from your battery. This will accomplish two advantages. One advantage is bypassing the issue of problems that may occur between your E.C.U and your headlights. Another advantage is having more consistent power to the HID kit since the power is coming directly from the power source. A HID relay harness will eliminate FLICKERING associated with DRLs/auto lights and lights in larger vehicles.
WHAT IS A CANCELLER?
Canceller Cables (also know as CANBUS boxes, CANBUS Harness or CANBUS Relay) Are sold in pairs. You will need one pair per each HID Kit. - Canceller Cables have resistors & capacitors to simulate a factory Halogen Bulb. This will solve the error message on the dashboard of newer luxury cars. - Canceller Cables will also eliminate HID headlights shutting off after ignition that is caused by the Vehicle's computer not recognizing the HID bulb. - This HID Conversion Kit Computer Warning Canceller will solve the computer error warning encountered during the installation of the HID kits. - Power from the vehicle factory headlight plugs into this harness and this harness powers your HID Ballast. - Canceller cables will work for all CARS WITH COMPUTER CONTROLLED HEADLIGHTS. Although recommended for every car, Cancellers are most needed for European cars such as (BMW/BENZ/AUDI) etc and some American cars such as (CHRYSLER/DODGE/JEEP) etc.
HOW DO I KNOW IF I NEED A RELAY OR CANCELLER?
You will know if you have daytime running lights if you need either or both. If you have a computerized headlight system you will need a canceller. If you do not but you have D.R.L.’s you will need a relay.
HOW CAN I FIND OUT WHAT BULB SIZE MY VEHICLE REQUIRES?
Please use the Vehicle search function on the home page or on the top of every page simply put in your year make and model and it will list all the lights we offer for your vehicle.
WHAT IS THE AVERAGE LIFE OF AN HID KIT or LED Kit ?
Approximate estimate of average life is about 3,000 hours for HID Kits, and around 10,000 hours for LED kits
ARE THESE KITS PLUG-N-PLAY?
Yes. All our kits are plug-n-play. No splicing or modification of wires or plugs is necessary. German made vehicles may need a vehicle specific retaining clip for led kits to fit properly the easiest way to buy these is on amazon, Type into google your vehicle model retaining clip for led kit and you will find it.
HOW MUCH BRIGHTER WILL MY HID KIT or LED BE THAN MY FACTORY HALOGENS?
Your HID’s should give out 4/5 times more light or brightness than your factory halogens.
With Our LEDs giving around 3/5 times more light.
WHAT IS THE DIFFERENCE BETWEEN A STANDARD BALLAST AND A SLIM/DIGITAL BALLAST?
A standard ballast is your basic ballast and contains no power regulator where as the digital ballast does contain one.
HOW DO I FIND OUT IF I HAVE A DIFFERENT BULB SIZE FOR HIGH BEAM AND LOW BEAM?
If you use the vehicle specific search it will list all different applications for you vehicle low beam, high beam and fog if applicable.
CAN I MAKE BOTH MY HI BEAM AND LO BEAM HID?
Yes.
WHAT IS A HI/LOW HID KIT?
The industry standard definition of a Hi/Low HID kit is hi beam halogen, low beam HID.
WHAT IS A BI-XENON KIT?
It is a dual beam HID kit. Meaning both bulbs are HID using only one HID kit.
WHAT VEHICLES ARE ELIGIBLE FOR A BI-XENON KIT?
Vehicles with one bulb for Hi beam and low beam are eligible.
HOW DOES A BI-XENON KIT WORK?
Our Bi-xenon kit works by having one Xenon (HID) bulb for both hi beam and low beam. This is possible due to a spring-loaded motor attached under the base of the bulb. The high beam and low beam is activated through the controller wiring harness included in the kit. This harness activates the bulb motor to move into low beam or hi beam when either beam is selected without having to re-ignite or warm up the bulb.
HOW LONG DOES IT TAKE FOR HID BULB TO FULLY IGNITE?
On average it takes about 15-30 seconds for full ignition.
WHAT DOES 3000K, 6000K, 8000K, ETC. MEAN?
These numbers are associated with color temperatures. Each number represents a color. The break-down is an industry standard and each number correlates as such: 3000k-yellow 6000k-platinum/bright white 8000k-baby blue/light blue 10000k-blue 12000k-deep blue/hint of purple.
HOW DOES YOUR WARRANTY WORK?
If component has not been altered or physically damaged in any way, shape, or form but is defective or no longer working properly, you can ship the component. Once received, it will be tested. If it shows defective we will replace it for you and ship it back. If you desire a tracking number you must supply a return shipping label.
HOW DO I SUBMIT A WARRANTY CLAIM?
Please email us with your order number and what is the issue we will handle the warranty and ship you out a replacement.
WHAT DOES YOUR WARRANTY COVER?
Our warranty covers any and all components against manufacture defect. If the component stops working properly, consistently, or no longer works on it own accord, then it is covered by warranty.
HOW LONG IS THE WARRANTY?
It Depends on which warranty you choose. 1 year warranty covers the product for 1 year. A 2 year warranty covers the product for 2 years. A lifetime Warranty covers the product for as long as you own the kit.
HOW DOES YOUR LIFE TIME WARRANTY WORK?
All the components received are covered by warranty for as long as you own them.
HOW LONG DOES IT TAKE TO RECEIVE BACK MY WARRANTY REPLACEMENT?
All components sent in for warranty replacement require 24-72 hours for turnaround time. That is 1-3 business days.
WHAT HAPPENS TO MY WARRANTY IF I SPLICE WIRES?
You are no longer covered by warranty.
IS THERE AN INSTALLATION VIDEO FOR MY KIT?
Yes. If you click on our “installation” button you will see an installation video for your bulb size HID kit.
DO I NEED A PROFESSIONAL INSTALLER TO INSTALL MY KIT?
Some vehicles are an easy installation requiring no more than 30 minutes. Some can be more complicated, and we highly recommend a professional installer. The advantage of this will be that your installation is now covered by a warranty through the installer as well as a warranty through us for the kit. Also, it will eliminate any frustration that may be encountered when dealing with your vehicle. Some vehicles call for the bumper or complete headlamp to be removed for an installation.
IF I ORDER TODAY, WHEN WILL MY KIT SHIP OUT?
Once the order is placed, your kit(s) will ship out within 24 hours excluding orders placed Friday afternoon, weekends and national holidays.
HOW LONG WILL IT TAKE MY ORDER TO REACH ME?
Transit time varies. Our Free shipping orders are shipped via USPS First class mail, All 3 day and 2 day orders are shipped via Fedex unless you are shipping to a PO box which we will ship via USPS prioiry mail. You should visit the shipping courier’s website to track your package once its been shipped. All orders are shipped from the California so most of the time our customers receive their orders within a couple of days.
WHAT SHIPPING COMPANY WILL DELIVER MY PACKAGE?
All orders are shipped via FedEx or USPS .
DOES MY PACKAGE REQUIRE A SIGNATURE UPON DELIVERY?
All our packages are sent with no signature required but if you request a signature you must submit your request through customer comments on your order which will be subject to a service fee.
HOW/WHEN DO I OBTAIN A TRACKING NUMBER FOR MY PURCHASE?
The moment your package is scanned from our facility by a Fed Ex agent you will receive and email confirmation with a tracking number.
CAN I GET HID’S IF I HAVE SEALED BEAMS ON MY VEHICLE?
Unfortunately, you cannot get HID’s for a vehicle with sealed beams but if you are able to search online and find Aftermarket Headlamp Halogen Housings for your vehicle then yes you can get an HID kit for your vehicle.
WHAT DOES IT MEAN IF MY LIGHT APPEARS TO BE SHAKING, SHIMMERING, OR FLICKERING?
Some vehicles may experience pulsing of power from the alternator which can translate into a fluttering or moving of the light beam which will require additional power regulation. Purchasing the slim digital ballasts will correct this issue on most vehicles because they have a built in power regulator to steady the beam.
WHAT Is your return policy?
Please see our policy here
I think i got the wrong item?
If you received a 9004 or 9007 don’t worry they are the same fitment and plugs the only difference is if you received a 9007 and need a 9004 for your vehicle you will need to adjust the pins in the blue connector to allow your high beams to work correctly here is an image to help
If you ordered an H8 or H9 and received an H11 they are also all the same plug and fitment when converting to led or hid from halogens all h8 or h9 will be h11 since the only difference is wattage for halogen bulbs and all led or hid kits have the same wattage so the H11 is the replacement for h9 or h8
